Refund & Return Policy

At Vitality Peptides, customer satisfaction and product quality are our top priorities. Please review our refund and return guidelines carefully:

1. Research Use Products

• All products sold are intended for laboratory research purposes only and are not for human consumption.

• Due to the nature of research peptides, we cannot accept returns of opened or used products.

2. Damaged or Incorrect Items

• If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

• Provide your order number and photos of the item, and we will arrange a replacement or refund.

3. Refund Process

• Once your claim is approved, refunds will be processed within 5–10 business days using the original payment method.

• Shipping costs are non-refundable, unless the error was on our end.

4. Contact Support

• For any issues regarding your order, please reach out to 

• Our team is committed to resolving concerns promptly and professionally.